Integrex - touch the future

Phil Gregg

Computer System Manager
Department of Computer Science and Information Systems
Birkbeck, University of London

"We (Birkbeck Computer Science) approached Integrex in February 2011 concerning the possible purchase of a Gateway server. Integrex were recommended by a colleague in Birkbeck's Biological Sciences Department who had recently bought similar servers. Integrex's response, through Tim Cooke, was timely and knowledgeable.

Through a short process of amicable negotiation we arrived at a solution that provided the solution we required at a competitive price. We actually ended up buying two servers. Delivery took a week or so longer than expected 3-4 weeks, but Tim did tell us before placing the order that availability of the CPUs might delay things a bit. The kit arrived in time for our purposes and so there were no real problems. Integrex offered to build the RAID into any configuration we required while they were doing their tests on the servers. Following delivery, Tim enquired a couple of times to see if we needed any assistance with config etc which was helpful. Since going into production in May we have had one hardware fault which required the replacement of a Battery Backup Unit which was supplied by Integrex under the warranty. Otherwise the equipment has been fine. Integrex seem to offer the level of service and attention to technical detail that we as a university department need, they don't bother with all the marketing chaff that some other companies tend to throw at you as a customer."

Prof. Nilanjan Chakraborty

School of Mechanical & Systems Engineering
Newcastle-Upon-Tyne

"It is my pleasure to write this reference for Mr. Tim Cooke. I have known Mr. Cooke for the last five years. I routinely interact with him when procuring High Performance Computing (HPC) clusters and obtaining quotes for my grant applications. I have always found Mr. Cooke to be helpful and pro-active and the service provided by his team has always been excellent. To date, Mr. Cooke has supplied 3 HPC clusters to me and all of these clusters have been running without any problems since their procurement. I am extremely satisfied with the quality of the clusters and the service I have received from Mr. Cooke. I whole-heartedly support Mr. Cooke's bid and will be happy to recommend his service to my colleagues without any reservations."

Prof. Paul M. Newman

Fellow of New College and EPSRC Leadership Fellow
Department of Engineering Science

"From the very first engagement Integrex were responsive to our computing needs both during an initial site visit and in subsequent conversations. We quickly became convinced that Integrex not only had access to the right hardware, they also had the right people working there with the right know how. We were able to source a system at a great price which fulfils our current computing needs without closing off future options. They understood what a research group needs and came through for us with no fuss. Just what a university needs."

Jonathan Broughton

TATA STEEL

"Integrex HPC were quick to respond when asked to quote for the cost of a new linux-cluster and continued to provide frequent communication afterwards. They were very accommodating to our requirements and the process from ordering the system to installation and commissioning went through smoothly. After market support has been very prompt and the system has been running for several months without issue. I would certainly consider Integrex HPC for any new server installations."