|
At Integrex Limited we pride ourselves on the fact that
we are not just a product fulfilment company, but a partner
of choice, as we will work with you the customer to understand
what your business plans are for the future, and how this
will affect your current IT set-up. Once we understand where
you are going with your business we can provide an IT road
map, which will help you plan and budget for future developments.
Our knowledge base covers many platforms and environments,
and we are in a strong position to offer advice and help
in such areas as Print Strategies, Document/Information
Management, Education including SEN and NGfL, Networking/Cabling
and Application Development.
Choosing and implementing technology does not have to be
a high-risk activity as INTEGREX offers a broad range of
procurement services, installation services and commercially
advantageous financing packages.
INTEGREX have considerable experience of implementing projects
such as the one you may be considering. Fundamental to any
project success is the ability to complete it on time, to
the customer requirements, and within budget. To ensure
that the project is implemented to the highest possible
standard, INTEGREX has adopted a number of standard project
methodologies. An overview of INTEGREX ’s project
methodology is included below to provide a guideline as
to how INTEGREX would approach the project.
Over the years INTEGREX has learned there are several key
rules, which determine the success or failure of any project.
These rules include: -
Successful projects are divided into manageable stages.
This idea is what INTEGREX ’s methodology is all about.
Communication and documentation are essential for the project
to be completed according to expectations. Our methodology
ensures that INTEGREX understands what you want at every
stage of the project’s life. It means that you end
up with a working solution that achieves your expectations.
In other words, while it may initially appear to cost more
to do things right, it is, in fact, the right thing to do.
By working with INTEGREX and using our Engagement Methodology
Process, you may spend slightly more money in the beginning
but you will reap significant savings over the project’s
life. On time, on-budget and meeting your expectations for
performance and reliability, these are the characteristics
of INTEGREX designed and implemented projects.
With regards to support, all equipment supplied by Integrex
Ltd will be covered by FREE telephone support, this in conjunction
with the manufacturers warranties would constitute what
we consider the basic support required, however, we can
offer a number support options which can include dial-in
and on-site engineer cover. We always provide a level of
administration training, giving the school at least one
member of staff the ability to carry out basic administration
functions such as user set-up and basic trouble shooting.
We would recommend that you consider a support contract
that gives dial-in access and a pre-defined number of days
on-site, as this would give Integrex Ltd the ability to
dial-in, reset, diagnose any problems and if needs be have
an engineer call to site to resolve any issues fully aware
of what would be required because of the remote diagnostics.
|
